Yes, our standard minimum rental period is 5 days.
How does the rental process work?
Booking with Anew Leasing is simple, browse our range of premium baby products, add them to your cart and select your rental dates. You can then place an order for a quote to be processed and emailed to you. Once you are happy with the quote you can then make payment for the lease of the products.
Can I extend my rental period?
When you rent your products you will rent them for a fixed period. If you would like to extend the rental period, please send us a message prior to the end of your rental period. This allows us to make sure your product will still be available. In case there is availability we will invoice you for the additional rental period. Rental extensions below fourteen days will be quoted pro rata with an additional administration fee of R175. Any extension above fourteen days will be quoted with the month rate, and an administration fee of R175 will apply.
How far ahead should I book?
As early as possible, especially during busy travel seasons. Popular items like car seats and travel cots can book out early.
What is your cancellation policy?
Once a booking is confirmed and you want to cancel all or any part of the requested rental product(s) you will receive a refund as follows:
- Refund Non-Peak Season Dates : - Refund Peak Season Dates :
Do you deliver in & around Cape Town?
Yes, we deliver and collect products within Cape Town city and surrounds!
This can be to a home, hotel or to holiday rentals.
Please provide us with the contact details of the person receiving the products and inform us of any special requests related to delivery and collection (times). Unless agreed differently we will deliver your products between 09h00 and 12h00. Our drivers will attempt delivery or collection once and wait 10 minutes in case no one opens.
Do you offer Collection?
Yes! You may collect from our Woodstock, Cape Town location. In this case, no delivery fee applies.
What if my flight is delayed?
Please notify us as soon as possible. We will adjust the delivery time accordingly. Extended waiting periods may incur an additional fee.
Please provide correct flight information when you confirm your booking so we can be prepared for you.
Do you deliver to the Cape Town International Airport?
Yes, We deliver to Cape Town International Airport!
We offer delivery and collection at Cape Town International Airport from Mon-Fri 08h00-17h00 and Saturday 08h00-12h00. Should you wish for your delivery or collection to be outside of these timeframes we charge an additional fee.
When you order your rental products please provide us with your itinerary (flight details) and car rental provider (where applicable) so that we can correctly book your order.
Where possible kindly inform us of any (flight) delays or changes. Please use our office phone for notifications (+27 79 396 1055).
We generally work with a 45 minutes lead time from touch-down to car rental provider. Unless agreed differently a team member or driver from Anew will meet you at the car rental provider’s reception with your car seat(s) and/or other rental products.
We have a maximum waiting time of 30 minutes, thereafter, there will be an additional charge.
Are the brands high quality?
Yes! We supply premium and globally recognised brands known for safety and comfort.
Do you offer long-term rentals?
Yes. Long-term rental options are available and are often more cost-effective.
What products do you offer?
Our range includes car seats, prams, travel cots, co-sleepers, highchairs, carriers, bath accessories, feeding kits, and more. We stock some of the world's leading baby/toddler & kids
How do you ensure equipment is clean and safe?
Each item is thoroughly inspected and cleaned using child-safe cleaning products before every rental. We only stock trusted, high-quality brands.
What do I do if I don’t know how to operate the rental products?
We will have a link on our website showing you how to use all the products. Many useful videos & tutorials are available online for all the major brands.
Can I fly with or take a rental product abroad?
Rental products can be taken on holiday (overseas). Should something happen to the products during your holiday or trip outside of the Republic of South Africa this damage or loss won’t fall under our insurance cover. It however can be covered by your travel insurance. Always contact us at hello@a-new.co.za to report theft, loss or damage.
What happens if equipment is damaged during my rental?
Normal wear and tear is covered. However, loss, theft, or damage due to misuse may be charged to the client.
What forms of payment do you accept?
We accept EFT payments from all South African banks and offer international clients a Yoco payment link that allows them to pay with any (international) card. Yoco transactions are protected by advanced 3D-Secure technology and offer notifications to both parties. Please do take note that 4% will be added for international transfer fees. If you require a payment link for your order please let us know so that we can generate one for you
International payment options
We can provide international clients a Yoco payment link that allows them to pay with any (international) card. Yoco transactions are protected by advanced 3D-Secure technology and offer notifications to both parties.
Please do take note that 4% will be added for international transfer fees. If you require a payment link for your order please let us know so that we can generate one for you.
How does renting a breast pump work?
For hygienic reasons we only rent out the actual breast pump machine (Spectra S1). The breast shields that you require to express are sold separately. This is to make sure that you will receive the pump with no concerns about the state of the product that comes into contact with the mom’s skin.
This breast shield kit is available for purchase at R279,- and includes the breast shield, tubing, valve and back-flow protector. Avent bottles can be used in combination with the Spectra breast pump or a specific Spectra bottle. The Spectra bottle is sold at R50,-.
If you would want to use the breast pump double sided (expressing simultaneously) you would have to purchase two sets of breast shield kits
What about hygiene for breast pumps and similar items?
We rent only the main pump unit. Personal-use parts are purchased new so you always receive a hygienic, sealed kit.
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